Privacy Policy
1. Introduction
Sanctuary Storage ("we," "our," or "us") values your privacy and is dedicated to defending your personal data. This Privacy Policy details how we gather, utilize, and protect details gathered from our site and standard storage offerings to ensure your account remains safe.
2. Data We Gather From You
We may collect:
Full legal name
Linked email account
Mobile phone number
Standard storage queries
Site entry records
CCTV recordings taken inside our facility
Messages sent via our website or via direct digital contact forms
3. Utilization of Your Data
We use your data for the following:
Addressing storage requests
Assisting with user help
Handling unit bookings and agreements
Ensuring site safety and service updates
Reaching out to clients regarding their specific rental accounts
4. Video Surveillance
To ensure the protection of our patrons and their possessions, Sanctuary Storage utilizes active CCTV monitoring throughout our local site.
Video data may be utilized for:
Ensuring site safety
Reviewing site events
Stopping theft, damage, or entry without permission
Meeting all necessary law enforcement regulations
5. Data Sharing Policy
We do not sell, lease, or swap user data.
Personal details are only shared in these cases:
Under legal obligation
When requested by official authorities for safety matters
With external partners that help us run our daily business tasks
6. Data Protection
We implement strong protocols to keep your information safe through:
Gated entry protocols
Encrypted digital systems
Video camera monitoring
Limited access to private rental files
Yet, no digital platform can promise total safety.
7. User Duty for Accuracy
It is the responsibility of our patrons to ensure all data shared with Sanctuary Storage is correct and refreshed often.
8. Outside Tech Partners
Our digital site might use external tools like:
Wix
Google Forms
Zoho Mail
These entities operate under their own terms of privacy and safety methods.
9. Your Rights
You are able to:
Check your private data
Fix any wrong information
Ask for data removal where the law permits such actions to be taken
You can send your requests using the contact details provided.
10. Policy Modifications
Sanctuary Storage holds the authority to adjust this Privacy Policy as needed. New updates will be displayed on our primary website.
11. Ways to Reach Us
For any queries about this Privacy Policy, please contact:
Sanctuary Storage
East Legon Hills, Accra, Ghana
Email: info@sanctuaryselfstorage.com